Paul Carruthers Manufacturing Jewellers

Reviews of Paul Carruthers Manufacturing Jewellers

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  Joanne Denham Added December 16, 2017

  ★ ★ ☆ ☆ ☆
  I had a valuation of my mother's jewellery completed to assist with identifying items of value after my mothers' death.
  While I was happy with the valuation and the care taken with the items, I was extremely disappointed that I was not advised of the cost of the valuation prior to the service.
  While I now realise I should have requested a quote, it did not occur to me to do so. Cost was not mentioned at the time and I foolishly expected that it may cost, at most, a few hundred dollars (having never had dealing with valuations before; which I told them from the outset). Instead I arrived to an invoice of nearly $2000!! As a result, I am now in the embarrassing position of being unable to pay or pick up the jewellery.
  I was also unhappy at the response of the store owner when I advised that I had not been informed of the cost at the time.

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